It’s about Soekarno-Hatta airport, not the persons, that I would like to share a few belated thoughts. Nothing is new, but hopefully someone with good connection is listening. Soekarno – Hatta airport services are definitely getting better in the last five years or so.
The latest one is the installation of Soekarno-Hatta bronze statues not far from the main airport buildings. We thank you for the improvements made by the airport management as well as by the people in the ministry of transportation and the ministry of law and human rights.
But as we all know, no matter perfect a system is, there’s always plenty rooms available for improvements. Here are a few outdated thoughts on our beloved airport, some are trivial, and some others may not be.
One immigration form. When we arrive from overseas trip, there’s no need for travellers to declare things they bring. A couple of times I handed over blank forms to the officer without being noticed.
Save money, save paper and the forest, save time, reduce corruption, and improve travellers convenience.
No airport tax and fiscal. Delete the need to pay airport tax (both for local and international trip) and fiscal fee at the airport. They should be built in the air ticket fare. One-time payment. The government shall charge it to the airline company or with some other possible ways.
Other than all above benefits, it gives peace of mind to foreigners as there’s no need for them to spare Rp.100,000 in their wallet to pay the airport tax.
Spacious and friendly immigration booths. The airport management shall demolish the building on the right side (from the travellers view) of the immigration booths, which is frequently used by officers to bring in “important persons” who do not want to queue and most likely get some sort of service charges, to make it more spacious. Put a nice carpet to cover the whole floor in front of the booth.
It would be nice to put unique small Indonesian snacks in the immigration booth, instead of candies to warmly welcome people.
Trolleys. They should be put right after the immigration checkpoints, simply to make people convenience.
Take out x-ray scanners from the exit door. If the immigration insists to do it, do it before the luggage are placed on the conveyor belt. Besides, all the cabin luggage have been inspected when people are entering the boarding lounge.
Taxi and bus exit. Make a dedicated exit for travellers who want to use taxi or bus, right after picking up their luggage. Travellers shall not choose taxi providers, but airport management must guarantee that all taxis used from the airport are equally good in service and are safe. This will eliminate confusion of which taxi to use, and discourage unregistered taxi services.
Airport train. This service is urgently needed, especially with traffic jams that frequently occurred during busy time and rainy days. Addition of the third lane at the airport toll road shall be considered within the next five years, and probably the fourth lane for busway as well
That’s all for now. Feel free to post a comment and share your thought on how to make travelling be more enjoyable and fun, and at the same time can also improve the country’s image among world travellers.Share | Tweet | WA | Email | Print!
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